Sony Changes Playstation Network Refund Policy to Benefit Customers

Sony makes it easier to return games that are faulty

By Grayshadow, Posted 03 Apr 2019

With the increasing demand for digital purchases companies have to comply with consumer-friendly return policies. Sony has had more of the negative refund policy within the gaming industry but has decided to change it. Such as allowing customers to return games that haven't downloaded or streamed the game for 14 days.

PlayStation Store,PSN,NoobFeed,

The details are available below.

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming it.

Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty.

You can cancel your purchase of a season pass within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming any digital content (e.g. game add-ons) included in the season pass.

Refunding digital purchases has been a long and heated debate between consumers and companies. Steam has a very popular system that more companies are adapting. 

Adam Siddiqui, NoobFeed
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