Tormented Souls 2 Guide | All Mall Area Puzzles

Here’s a guide on all the Puzzles in the Mall Area.

Game Guide by Joy Rahman on Oct 24, 2025

The mall area in Tormented Souls 2 contains a bunch of interconnected puzzles that you’ll need to solve to progress to the later part of the game.

This guide will cover a detailed walkthrough for all of them.

After restoring power to the mall, you’ll need to head to the arcade room.

From there, locate the claw machine and use the Arcade Coin that you get from the town telephone to activate it.

Tormented Souls 2, All Mall Area Puzzles, PC, Screenshot, Gameplay, NoobFeed

You’ll be able to use your directional arrow to move the claw and press the red button to drop it.

Your objective is to grab the stuffed bear; once in your possession, you’ll sadly need to open it by using a box cutter to reveal a hidden gold ring.

The box cutter that you need for this can be found inside the locker in the gym on the third floor of the mall.

The gold ring is required to free the chained man in the lower sections of the mall.

Inside the pharmacy, look for the Polaroid photograph placed in one of the lower levels.

Lead examined the back of the photo to review several numbers with different colored backgrounds.

Tormented Souls 2, All Mall Area Puzzles, PC, Screenshot, Gameplay, NoobFeed

The color will correspond to the combination that you need to unlock the Mini Fridge.

You’ll need to combine the colors based on the number provided: Blue, yellow, and red make up the final code sequence.

When you solve the puzzle, you’ll be provided access to the pharmacy key, which will help you get access to the gym lock puzzle.

This particular puzzle is tied to the reward from the pharmacy fridge.

Tormented Souls 2, All Mall Area Puzzles, PC, Screenshot, Gameplay, NoobFeed

Using the key to enter the gym, you’ll be able to collect useful items once inside.

Located around the commercial district, you’ll want to look for the ringing phone that has a bit of tape covering it.

Tormented Souls 2, All Mall Area Puzzles, PC, Screenshot, Gameplay, NoobFeed

Using the box cutters, remove the tape, which will allow you to collect the Arcade Coin as a reward.

You’ll be able to find the Chained Man on the lower floor of the mall.

Forgetting your hands on the gold ring from the claw machine, approach the chained man who is blocking the path.

Tormented Souls 2, All Mall Area Puzzles, PC, Screenshot, Gameplay, NoobFeed

If you offer the ring, it’ll cause him to disappear, allowing you to progress to the next area of the game.

All these puzzles are connected, and they encourage you to explore the map and the surrounding town areas.

Completing these chains will allow you to progress through the main story.

Also, check out our Tormented Souls 2 Review and other guides below:

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